Ahmad Bakeer

Doha, Qatar

Project Manager and Team Leader of a strategic digitalization ATM and Cards projects

• Project-managed and led strategic digitalization projects for ATM and Cards.
• Led and managed tokenization projects involving Schemes (Visa, Mastercard), OEM Wallets (Fitbit, Garmin,
  Google Wallet, and Apple Pay) and Issuer wallet.
• Led and managed the digital wallet project.
• Collaborated with QCB (Qatar Central Bank) on new projects and initiatives.
• Managed projects related to international/National payment schemes (Visa, Mastercard, CUP, NAPs, KNET,
  UAESwitch).
• Prepared project budget proposals and maintained strict budget control.
• Ensured project completion according to schedule and budget.
• Negotiated with IT vendors and suppliers and addressed critical issues.
• Implemented efficient process optimizations and automation strategies to streamline day-to-day activities, enhancing productivity and resource utilization.
• Defined project deliverables and formed project teams to carry out project tasks.

Riyadh, Saudi Arabia

Project Manager of self-service solutions for Saudi Central Bank (SAMA Previously).

• Coordinate with product management for terminals installation, stock, and rollout.
• Collaborated closely with vendors for terminal configuration to suit customer journey and user experience.
• Present and demo new terminal functionalities to customers.
• Synchronize operations with field engineers to assure service availability.
• Confirm compliance to project management standards throughout the planning, scheduling, resources allocation, and coordination between stakeholders.
• Supervise and manage customer requests, pre-sale, software technical support, implementation, training, and post-sale support for ATM Management systems (Vynamic™ Suite) in the region of Saudi Arabia and Bahrain.

Amman, Jordan

Lead the process of Implementing, documenting, training, and support for 30+ projects in the Middle East and Africa region with more than 2000+ ATMs.

Contribute as a key member of the project management team and handle tasks within the management process; planning, scheduling, allocating resources, and coordination between stakeholders. Manage pre-sales, implementation, training, and post-sale support for ATM Management systems in the MEA (Middle East and Africa) region as below:

• APTRA vision (Gasper Vantage): Incident and asset management.
• INETCO Insight and Gasper Universal Transaction Controller (GUTC): Transaction monitoring.
• OptiSuite: Cash management (ATM, Branches, and Couriers (CITs)).
• NCR Pulse Banking: Mobile application to access APTRA vision.

Amman, Jordan

Project Facilitator of self-service solutions module for Jordan Ahli Bank.

Implementing CR2 Banking Software Globally (Off-site and on-site) as below:

• CR2 Bankworld: multichannel solution (Mainly in ATM), ATM management, CMS, encryption management, and gateway administration.
• Bankworld ATM Client (BWAC): ATM Driving Client.
• Cardworld Producer: Mag-stipe and EMV card production.
• Studio: Designing ATM Branding, transaction flow, and card/customer segmentation.
• Distributor: Maintaining BWAC Packages (create/edit/sign and transfer).
• ATM Support Tool: ATM Troubleshooting, on-spot screen capturing, logs/files retrieval.

Amman, Jordan

• Implement and support multi-currency online deposits through the ATM (BNA).
• System configuration to act as two separate systems for two banks.
• Develop Loyalty points claiming software between Arab Bank and Zain- Jordan.

Played a key role in the information technology global (ITG) division, ATM team which is responsible for maintaining ACI Worldwide OpeN/2 ATM Switch for nine countries (Jordan, Palestine, Lebanon, Egypt, Morocco, Dubai, Yemen, Qatar, and Bahrain) for the below:

• Project initiators.
• Second Line of support.
• Vendors point of contact.
• Developing ATM workflow (NDC+).
• Configure Global Switches (VISA and Mastercard).
• Configure Countries Local Switches.
• Host Security Module (HSM) Operations.