Ahmad Bakeer

Statement of Experience — March 2008 to Present

Professional Experience

Six roles, three countries, one continuous thread: enterprise cards, ATM networks and payment infrastructure for banks across the Middle East and Africa.

Years accrued

0 / 16+ yrs

Current Mar 2026 — Present

Doha Bank — Doha, Qatar

Acting Section Head — Enterprise Cards & Payments

Leading enterprise cards and payments technology initiatives to support digital banking transformation and business growth across the organization.

Lead enterprise cards and payments strategy, aligning technology initiatives with business objectives, regulatory requirements, and customer experience goals.
Drive digital transformation across card management systems, payment gateways, tokenization platforms, and digital wallet integrations.
Manage end-to-end project lifecycle: business case development, BRD preparation, stakeholder management, UAT coordination, implementation, and production rollout.
Establish governance, risk management, compliance, and operational frameworks across cards and payments platforms.
Monitor platform availability, incident management, and service delivery to ensure system reliability and customer satisfaction.
Drive operational optimization and automation to improve efficiency and reduce operational risk.

Feb 2021 — Mar 2026

Doha Bank — Doha, Qatar

Technical Team Leader, Cards & ATMs

Project Manager and Team Leader of a strategic digitalization program spanning ATM and cards platforms.

Led enterprise cards and payments strategy, aligning technology initiatives with business, regulatory, and customer experience goals.
Drove digital transformation across card management systems, payment gateways, tokenization, and digital wallet integrations.
Managed end-to-end project lifecycle including BRD preparation, stakeholder management, UAT coordination, and production rollout.
Collaborated with executive leadership, business stakeholders, IT teams, and external vendors to deliver scalable and secure payment solutions.
Led cross-functional teams and vendor partnerships to deliver strategic initiatives within budget and timeline.
Established governance, risk, compliance and operational frameworks across cards and payments platforms.

Aug 2017 — Dec 2020

Alhamrani Universal — Riyadh, Saudi Arabia

TSD (Technical Support Department) Specialist — ATM

Project Manager of self-service solutions for the Saudi Central Bank (SAMA, previously).

Led enterprise cards and payments technology initiatives supporting digital banking transformation across the organization.
Drove digital transformation across card management systems, payment gateways, tokenization, and digital wallet integrations.
Managed the end-to-end project lifecycle: business case development, BRD preparation, UAT coordination, implementation, production rollout.
Collaborated with executive leadership, business stakeholders, IT teams, and vendors to deliver scalable, secure payment solutions.
Established governance, risk, compliance, and operational frameworks across cards and payments platforms.

Jun 2014 — Jul 2017

NCR Corporation — Amman, Jordan

Professional Services Consultant

Led implementation, documentation, training and support for 30+ projects across the Middle East and Africa, covering more than 2,000 ATMs.

Contributed as a key member of the project management team: planning, scheduling, resource allocation, and stakeholder coordination.
Managed pre-sales, implementation, training, and post-sale support for ATM management systems across the MEA region.
APTRA Vision (Gasper Vantage) — incident and asset management.
INETCO Insight & Gasper Universal Transaction Controller (GUTC) — transaction monitoring.
OptiSuite — cash management across ATMs, branches, and couriers (CITs).
NCR Pulse Banking — mobile application for accessing APTRA Vision.

Jan 2012 — Jun 2014

CR2 — Amman, Jordan

Implementation Consultant

Project facilitator of self-service solutions for Jordan Ahli Bank, implementing CR2 banking software globally.

CR2 Bankworld — multichannel solution (mainly ATM), ATM management, CMS, encryption management, and gateway administration.
Bankworld ATM Client (BWAC) — ATM driving client.
Cardworld Producer — mag-stripe and EMV card production.
Studio — designing ATM branding, transaction flow, and card/customer segmentation.
Distributor — maintaining BWAC packages (create, edit, sign, transfer).
ATM Support Tool — troubleshooting, on-spot screen capturing, logs/files retrieval.

Mar 2008 — Jan 2012

Arab Bank PLC — Amman, Jordan

Development Specialist

Implemented and supported multi-currency online deposits through the ATM (BNA), configured the system to act as two separate banks, and built loyalty-points software linking Arab Bank and Zain-Jordan.

Played a key role in the Information Technology Global (ITG) division's ATM team, maintaining the ACI Worldwide OpeN/2 ATM Switch across nine countries: Jordan, Palestine, Lebanon, Egypt, Morocco, Dubai, Yemen, Qatar, and Bahrain.
Acted as project initiator and second line of support, and as the vendors' point of contact.
Developed ATM workflow (NDC+) and configured global switches (VISA and Mastercard networks).
Configured countries' local switches and operated the Host Security Module (HSM).

Professional Experience

Certifications

Skills

Education

Volunteer Work

Building the next payments platform?